Privacy Policy

Who We Are

LIVE Tapestry LLC, doing business as Bonfire AI, is a digital marketing agency. Our website address is https://heybonfire.com.

In this Privacy Policy, "Bonfire AI," "Bonfire," "we," "us," or "our" refers to LIVE Tapestry LLC, doing business as Bonfire AI.

This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, contact us, schedule a call, request services, communicate with us, opt in to SMS/text messaging, or engage us for services.

Information We Collect

Contact Forms and Scheduling

When you fill out a contact form, schedule a call, request services, or contact us, we collect the information you provide, including your name, email address, phone number, and any details about your project, business, service request, or inquiry.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor's IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address, also called a hash, may be provided to the Gravatar service to display your profile picture. The Gravatar privacy policy is available at https://automattic.com/privacy/.

Media

If you upload images to the website, avoid uploading images with embedded location data, including EXIF GPS data. Visitors to the website may be able to download and extract location data from images.

Project and Service Information

When you engage Bonfire AI for services, we may collect or access information needed to complete your project. This may include website content, brand assets, business information, login or account access, platform data, social media information, advertising account information, analytics data, files, project notes, and service-related communications.

SMS/Text Messaging

What We Collect

When you provide your phone number and consent to receive text messages from Bonfire AI, we collect and store your mobile phone number and SMS consent information for the purpose of sending SMS communications related to your projects, appointments, inquiries, and services.

How We Use Your Phone Number

We use your phone number to send text messages about customer communications, appointment and project follow-ups, reminders, support messages, scheduling updates, project status updates, responses to your inquiries, and occasional marketing updates if you have opted in.

Message frequency varies based on your requests, project activity, appointment activity, support needs, and communication preferences.

Consent

By checking the SMS consent checkbox on our contact or scheduling forms, submitting your phone number with consent, or texting our business number directly, you agree to receive SMS messages from Bonfire AI.

Your consent to receive SMS messages is not a condition of purchase.

Opting Out

You can opt out of receiving text messages at any time by replying STOP to any message. After opting out, you may receive one final confirmation message and no further texts unless you opt back in.

No Sharing for Marketing or Promotional Purposes

We do not sell, rent, or share your mobile phone number, SMS opt-in data, or SMS consent status with third parties for their marketing or promotional purposes.

Your phone number and SMS consent information are used solely for communications between Bonfire AI and you regarding your projects, appointments, inquiries, services, support requests, and opted-in marketing updates.

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan.

Help

For help with our SMS program, reply HELP to any message or contact us at support@heybonfire.com or (646) 543-9355.

Cookies

If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies for your convenience. These cookies may last for one year.

If you visit our login page, we may set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we may set up cookies to save your login information and screen display choices. Login cookies may last for two days, and screen options cookies may last for a year. If you select "Remember Me," your login may persist for two weeks. Logging out removes the login cookies.

If you edit or publish an article, an additional cookie may be saved in your browser indicating the post ID. It may expire after one day.

We may also use cookies or similar technologies for website functionality, analytics, performance, security, and user experience.

Embedded Content

Articles or pages on this site may include embedded content such as videos, images, articles, forms, scheduling tools, maps, or other content from third-party websites.

Embedded content from other websites behaves the same way as if you visited that website directly. These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with the embedded content.

Bonfire AI is not responsible for the privacy practices, content, policies, or security of third-party websites or platforms.

How We Use Your Information

We may use your information to:

• Respond to inquiries and service requests;
• Schedule calls, appointments, consultations, and project meetings;
• Provide project updates, reminders, support messages, and service-related communications;
• Prepare proposals, invoices, agreements, and project documents;
• Provide digital marketing, design, development, advertising, consulting, or related services;
• Manage client projects, feedback, approvals, and deliverables;
• Operate, secure, and improve our website and services;
• Detect spam, fraud, abuse, or security issues;
• Send occasional marketing updates to people who have opted in;
• Comply with legal, administrative, security, and business recordkeeping obligations.

Who We Share Your Data With

We do not sell your personal information.

We may share data with service providers who help us operate our business and provide our services, such as email platforms, scheduling tools, hosting providers, analytics tools, payment processors, project management tools, communication platforms, spam detection services, and other business support providers.

We share information only as necessary to provide our services, operate our website, communicate with you, comply with legal obligations, or protect our rights and security.

If you request a password reset, your IP address may be included in the reset email. Visitor comments may be checked through an automated spam detection service.

We do not sell, rent, or share your mobile phone number, SMS opt-in data, or SMS consent status with third parties for their marketing or promotional purposes.

How Long We Retain Your Data

Comments and their metadata may be retained indefinitely so we can recognize and approve follow-up comments automatically.

For users who register on our website, we store the personal information provided in their user profile. Users can see, edit, or delete their personal information at any time, except for their username.

Project records, communications, invoices, service information, and business records may be retained as needed for administrative, legal, security, accounting, service, and recordkeeping purposes.

SMS opt-in and opt-out records may be retained as needed to document consent, manage messaging preferences, and comply with applicable messaging requirements.

Your Rights

If you have an account on this site, have left comments, submitted a form, scheduled a call, opted in to SMS/text messaging, or otherwise provided personal information, you may request an exported file of the personal data we hold about you, including data you have provided.

You may also request that we correct or erase personal data we hold about you. This does not include data we are required or permitted to keep for administrative, legal, security, accounting, dispute resolution, compliance, or legitimate business purposes.

To exercise these rights, contact us at support@heybonfire.com.

Data Security Practices

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, loss, or destruction.

Our data security practices may include, as appropriate:

• Limiting access to personal information to authorized personnel and service providers who need it to perform business or service-related functions;
• Using password-protected accounts and access controls for business systems, websites, project tools, and client platforms;
• Using secure third-party service providers for hosting, scheduling, communications, analytics, payments, project management, and other business operations;
• Using encrypted or secure connections where available, including HTTPS/SSL for website communications;
• Maintaining reasonable safeguards around account credentials, client access details, project files, and service-related communications;
• Reviewing and managing access to business tools, client accounts, and project systems when access is no longer needed;
• Using spam detection, security tools, or platform-level protections to help reduce unauthorized activity, abuse, and malicious submissions;
• Retaining personal information only for as long as reasonably necessary for business, legal, security, compliance, and service-related purposes.

While we take reasonable steps to protect personal information, no website, email system, internet transmission, electronic storage method, or third-party platform is completely secure. We cannot guarantee absolute security.

Clients are responsible for maintaining secure passwords, managing access permissions, and protecting their own websites, accounts, platforms, devices, and third-party services.

Children's Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so we can take appropriate steps.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date may be revised.

Your continued use of our website or services after an updated Privacy Policy is posted means the updated policy applies to your continued use of the website and services.

Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at: